---

Refund & Return Policy

Last Updated: June 8, 2026

At Saprora, we want you to be satisfied with your purchase.

Return Eligibility

We accept returns for both:

• Defective products
• Non-defective products

To be eligible for a return:

• The item must be returned within 30 days of delivery.
• The item must be in new condition.
• The item must be returned in its original packaging whenever possible.

Return Method

Returns must be submitted and sent by mail.

To start a return, please contact:

[Your Support Email]

You will receive return instructions after your request is reviewed.

Return Shipping Costs

Customers are responsible for all return shipping costs.

Original shipping costs are non-refundable where applicable.

Exchanges

We do not offer exchanges.

If you would like a different item, please return the original product (if eligible) and place a new order.

Restocking Fees

We do not charge any restocking fees.

Refund Processing

Once your returned item is received and inspected, we will notify you regarding the approval status of your refund.

Approved refunds will be processed within 10 business days to the original payment method used for the purchase.

Please note that your bank or payment provider may require additional time to post the refund to your account.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within a reasonable time after receiving your order and include photos of the issue.

We will review the claim and provide further instructions.

Contact Information

For any questions regarding returns, refunds, or shipping, please contact:

Email: shop@saprora.com

Store Name: Saprora

---